Returns & Exchange
Return policyThe Return policy is specific by each seller. Make sure to read the details for each store or item.
Policy of receivablesAfter confirming the policy of the store and previewing the product to be returned, the OODDSS team will contact you to agree on the way to return the receivables.
Cancellation policyTo cancel your order before delivery, please call the customer service number to cancel the order immediately before the delivery worker takes the order from the store.
What are the items that cannot be returned?The items that cannot be returned are:
- All goods showing that they are not in their original condition (new) or opened
- Products that are fall into the below item types:
Software and Games
Cosmetics & Perfumes